What to expect when you come for your appointment during COVID?
We will conduct a telephonic COVID screening prior to the appointment. If you see that you have a missed call from our office, please call back so we can evaluate the risk level for the appointment. You are also welcome to email answers to the following:
- Has anyone in your household traveled outside the state of Alaska in the last 14 days?
- Has anyone in your household been in a large group of people, 50 or more, within the last 14 days?
- Has anyone in your household been in close contact, within 6 feet, of a person known to have COVID in the last 14 days?
- Has anyone in your household had close contact, within 6 feet, of anyone exhibiting symptoms of COVID, fever, cough, shortness of breath or other respiratory problems, loss of sense of taste or smell in the last 14 days?
- Has anyone in your household had any of the following symptoms in the last 14 days? (fever, cough, shortness of breath or other respiratory problems, loss of sense of smell or taste)
Providence is restricting points of entry to the hospital due to COVID concerns. You may enter through the ground floor of the parking garage or the main entrance. Providence staff will conduct screening at these entrances. You will need to wear a mask. If you do not have a mask, one will be provided to you. They will check your temperature and ask some health and travel-related questions. Entry is limited to one adult per pediatric patient. We are asking patients to knock on our door and wait a moment in the hallway. As soon as we have the recommended space available in the reception area and the appropriate cleaning measures have been taken between families, we will open the door for you. We will ask that a parent or legal guardian give written consent for us to treat the patient during COVID. We ask that if the patient will be accompanied by someone else, the parent or guardian complete and sign the form ahead of the appointment.
We will check the temperatures of everyone who comes into the office. Masks should be worn by patients whenever possible and by parents throughout the appointment. We provide hand sanitizer for use upon entry and departure. We have removed all unnecessary items and wipe down surfaces with disinfectant. Our team is utilizing all the required PPE to keep themselves and our patients safe and healthy. Our treasure chest is off-limits for now, but we are providing fun stickers and high air fives at the end of appointments.
We know this is a difficult and stressful time for families. We strive to make sure coming to our office is a positive, safe experience, despite COVID-19. We take our responsibility to our patients and their families very seriously. Thank you for allowing us to continue to care for your children.